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ORDERING INSTRUCTIONS & CONDITIONS OF SALE

ORDERING INSTRUCTIONS & CONDITIONS OF SALE

All items FOB Brookston, Indiana. The points below cover both feed orders and animal health/supply shipments. Feed orders that are not picked up are shipped either on our trucks or by common carrier (see the direct truck shipment page). For Animal Health, Vaccines, and Supply orders we ship by UPS. In areas where UPS is unavailable; items can be shipped parcel post via the US Postal Service. Customers pay all freight and shipping costs.

  • Phone orders for animal health and supplies are generally done with a credit card; MC/ VISA (If ordering using a credit card, please have account number and expiration date ready). We can also calculate the cost of your order and you can send a check for it. Your order is shipped upon receipt of your check. If ordering by mail, please include card number, expiration date, and your phone number. $15.00 minimum on all orders, $2.00 handling fee on orders under $15.00. You will need to call us to get the UPS shipping charges. Sorry, no UPS– COD’s due to their high cost for our customers and problems with COD's.

  • Indiana residents must pay 7% sales tax on non–agricultural products, which are not tax exempt. Tax exempt form must be on file to make agriculture tax exempt purchases. No sales tax on agriculture use items.

  • Items, such as vaccines and drugs, ear tags, or those items which have been special made are non–returnable.

  • All items within this website are subject to price changes without notice. Back ordered items not previously billed, will be billed at new cost. Because of changing ingredient prices, call for prices on feeds, minerals and premixes.

  • We are not responsible for damaged items not reported to carrier. Please make all damage claims with the carrier at the time of receipt of your shipment. If you do not note the damage on the bill of lading at the time of receipt and signing– the freight company will not reimburse you. Any damage with UPS shipments needs to be reported to the driver at delivery. UPS damages must be made directly to UPS for reimbursement by UPS.

  • Texturized feed warranty – Texturized feed has a three week (21 day) warranty from the date of manufacture. Mold inhibitors and other quality control measures are taken, which should allow texturized feeds to stay fresh for 30 days or more. However, this three week time limit is imposed since weather conditions and the buyers storage conditions can damage the product directly. 100% replacement will only be made on RETURNED FEED which is reported to us within 21 days of manufacture date.

  • RETURNS: Returns are subject to a 10% restocking fee. Returns are not available on some feeds and other items. Prior approval must be obtained before any product is returned for any reason. This should be handled by calling us and reporting any lot numbers with your feed return request. Amount of credit issued is based on age and condition of product returned.

  • Returned checks are charged a $20.00 fee.

  • Office and Plant Location. Our office and production facilities are located at 200 N. South Street, Brookston, Indiana. Brookston is just north of the Lafayette area and the junction of Interstate 65 and State Route 43. Coming from the North, West or South beginning at the intersection of SR 43 and SR 18 in Brookston; go east on SR 18 across the railroad tracks and turn north on South Street. Coming from the East; Take SR 18 to Brookston; turn north on South Street.

  • Order Lead Time: Orders for custom or special order items should be placed to allow at least five working days for manufacture. Orders for standard (floor stocked) product for common carrier shipment should be placed three days in advance. Pick up of standard items can be made the same day; but we suggest pick up orders be placed three days in advance to facilitate fast, efficient handling and loading of the order.

ORDERING INSTRUCTIONS FOR UPS ORDERS

UPS has went to an ‘On–Line’ Shipping program making the UPS Zone Chart and Ground Service Charts previously used obsolete. The UPS internet–linked computer program quickly calculates the UPS dollar amount and any hundredweight discounts.

To place an order to be shipped UPS; add up the weight of each item to get the total weight of your order. Then call us toll free at 1–800–887–5260 with your order, and we will calculate the UPS shipping costs using the UPS On–Line Program. UPS permits us to ship packages up to 70 lbs. and figures any part of a pound as the next pound.

You can order two ways from the website:

1) Click below to print the order form, then fax to 765-563-1005 or mail to Hunter Nutrition, PO BOX 412 Brookston, IN 47923

2) Phone your order to Hunter Nutrition at 765-563-1003 .